Blue Badge Holder Exemption – Telephone Registration

For those individuals unable to access and use the online system, our Scottish LEZ Blue Badge Exemption System Telephone Registration line may be able to help.

However, please know our Scottish LEZ Blue Badge Exemption System Telephone Registration line cannot assist:

• Organisational Blue Badge holders;

• those with questions about their vehicle’s compliance with the LEZ (if you do, please email lowemissionzonesenquiries@gov.scot);

• those seeking to appeal any PCNs (in this instance, please contact the local authority who issued the PCN);

• those with complaints about the Scottish LEZ Blue Badge Exemption System or those who have other general LEZ queries (please direct these to LEZBlueBadge@transport.gov.scot)

If you do still need the help of our Telephone Registration line, please call 0808 808 2282 and select Option 2 on the keypad on your phone. This line will be open Monday – Friday: 8am to 8pm, and Saturday: 9am to 5pm.

Before calling, please have your Blue Badge to hand as this will allow the Telephone Registration team to assist you as quickly as possible.